Data Privacy Policy

Effective Date: January 2025

ALAB ("we," "us," or "our") is committed to respecting and protecting your privacy. This Data Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access our website (alab.asia) and utilize our services, in accordance with the Philippine Data Privacy Act of 2012 (RA 10173) and other applicable laws.

1. Collection of Personal Information

We may collect and process the following types of personal information:

Contact details (such as your name, email address, phone number, and company/organization name);
Information you voluntarily provide via forms, communications, or feedback;
Technical and usage information (such as IP address, browser type, device details, pages visited, and access times);
Cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

2. Use of Personal Information

We use your personal information for the following purposes:

To provide, operate, and maintain our website and services;
To respond to your inquiries, requests, or feedback;
To improve and personalize your experience on our website;
To send you updates, marketing communications, or newsletters (with the option to opt-out);
To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information under the following circumstances:

With trusted third-party service providers who assist in website operations, analytics, or customer support, subject to confidentiality agreements;
When required by law, legal process, or governmental request;
In connection with a merger, acquisition, or transfer of business assets, provided that your data will continue to be protected.

4. Data Security

We implement appropriate organizational, technical, and security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.

5. Your Rights

In accordance with Philippine law, you have the right to:

Request access to and a copy of your personal information;
Request correction or update of inaccurate or incomplete data;
Withdraw consent, object to processing, or request deletion of your personal information (subject to legal or contractual restrictions);
Lodge a complaint with the National Privacy Commission if you believe your rights have been violated.

To exercise your rights, please contact us at alab.asia.ai@gmail.com.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes stated in this policy or as required by applicable laws.

7. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

9. Updates to This Policy

We may update this Data Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website and services constitutes acceptance of the updated policy.

10. Contact Us

For questions, requests, or concerns regarding this Data Privacy Policy or your personal information, please contact us at:
ALAB – AI & Automation Solutions
Email: alab.asia.ai@gmail.com
Website: https://alab.asia